Processing of Personal Data and Cookie Policy

I. Controller of Personal Data

The controller of your personal data is Adam Goik, conducting business activity under the name F.H.U. CONTRAKT ADAM GOIK, ul. Karpacka 11, 40-216 Katowice, Poland.

II. Purposes and Legal Bases of Processing

In connection with the fact that you are or may be bound by a contract concluded with us, we process your data for the following purposes:

• for the conclusion of a sales contract for our products and/or services, based on your interest in our offer (legal basis: Article 6(1)(b) RODO (GDPR));
• for the performance of a contract concluded between you and us (legal basis: Article 6(1)(b) RODO (GDPR));
• for documenting the concluded contract and its settlement, based on tax and accounting regulations (legal basis: Article 6(1)(c) RODO (GDPR));
• for analytical purposes, including adapting services to customer needs, optimising products based on feedback and interest, and improving service processes, including complaint handling (legal basis: Article 6(1)(f) RODO (GDPR));
• for archival (evidentiary) purposes to secure information in case of a legal need to demonstrate facts (legal basis: Article 6(1)(f) RODO (GDPR));
• for the establishment, exercise or defence of legal claims (legal basis: Article 6(1)(f) RODO (GDPR));
• for handling complaints regarding the performance of contracts concluded with you (legal basis: Article 6(1)(b) RODO (GDPR));
• for customer satisfaction surveys and determining the quality of our services (legal basis: Article 6(1)(f) RODO (GDPR));
• for direct marketing of our products and services (legal basis: Article 6(1)(f) RODO (GDPR)).

III. Categories of Personal Data Processed

We process the following categories of your personal data: identification data (name, surname, contact details including telephone number and email address, invoicing data), correspondence data (residential address, correspondence address, business address), data related to concluded contracts, financial data (bank account number), IP address, and information contained in correspondence.

At the same time, we inform you that we use cookies to provide services at the highest level. By using our website, you consent to cookies being stored on your device. You may change your browser settings at any time.

For your convenience, our website uses cookies to adapt the service to user needs, for marketing purposes, advertising, social media support and statistical purposes.

Cookies are small text files sent by a website to the user’s device (computer, smartphone, etc.). They do not contain personal data.

Our website uses the following types of cookies:

• functional cookies – remember user preferences (e.g. language, layout, font size), maintain login sessions, store cart data and facilitate form completion; they do not track users for marketing purposes;
• analytical cookies – collect anonymous information on how the website is used (e.g. Google Analytics, Matomo); they allow monitoring of traffic and optimisation of the website; used only with your explicit consent, which may be withdrawn;
• marketing cookies – track users across websites and display personalised advertisements (e.g. Google Ads, Meta Ads remarketing); used only with your explicit consent, which may be withdrawn.

Most browsers allow you to delete cookies, block all cookies or receive a warning before cookies are stored.

IV. Recipients of Data

Your personal data may be shared with processors acting on our behalf, including:

• accounting service providers for tax and accounting purposes;
• IT and hosting providers for data storage, email systems and system maintenance;
• legal advisors for the establishment, exercise or defence of claims;
• manufacturers, distributors and carriers, strictly to the extent necessary for contract performance.

V. Transfers

Each transfer to a third country is carried out in compliance with applicable data protection regulations, based on appropriate safeguards, including Standard Contractual Clauses (SCC) or participation in the EU–US Data Privacy Framework (DPF), where applicable.

Some processing operations may involve transfers of personal data to third countries.

Currently, your data may be transferred in connection with the use of the following tools:

We use tools that collect anonymous information about your activity on our website, including browser type, operating system, pages visited, time spent, navigation paths, clicks, traffic source and approximate location.

Annex to the Information on the Processing of Personal Data and Cookie Policy.

VI. Data Retention Period

• Data collected for the purpose of concluding a contract are stored for the duration of negotiations and until the end of the calendar year following the last contact regarding the contract.
• Data related to concluded contracts are processed until the expiry of limitation periods for potential claims.
• Contact data for marketing purposes are processed until you object, withdraw consent (if applicable), or until they become outdated.

VII. Your Rights

You have the right to:

• access your data and obtain a copy;
• rectify your data;
• request erasure of your data;
• restrict processing;
• object to processing, including direct marketing;
• data portability;
• lodge a complaint with a supervisory authority;
• withdraw consent at any time.

VIII. Obligation to Provide Data

Providing identification and contact data is necessary for correspondence and contract conclusion. Failure to provide such data may result in refusal to conclude a contract.